Orthotics & Movement

Custom Orthotics vs Shop-Bought Insoles: What’s the Difference?

Both custom orthotics and prefabricated insoles can be useful; the best choice depends on diagnosis, goal, footwear and required modification.

Written by Trent BakerSenior Podiatrist · B.App.Sci Podiatry•Last reviewed: August 2026
Quick guide
This page provides general health information and does not diagnose an individual condition. Persistent, worsening or concerning symptoms should be assessed by an appropriately qualified health professional.

Understanding the difference

A prefabricated insole is manufactured in standard shapes and sizes. A custom orthotic is prescribed for an individual using measurements, scans or impressions with design features chosen for a specific clinical goal.

What matters most

Before you buy

When not to wait
Persistent pain should not be managed indefinitely by trying different insoles without determining the underlying cause.

The Footpath Health approach

Footpath Health is designed to help you move from a symptom or question toward an appropriate next step without pretending that an online article can make an individual diagnosis. Sometimes that next step is self-management; sometimes it is podiatry, physiotherapy or GP assessment; and sometimes imaging or specialist care is appropriate.

Still not sure what the right next step is?

Tell Footpath Health what is bothering you and we can help guide you towards the most appropriate type of healthcare professional.

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